We are pleased to announce a security upgrade for your online account.
To ensure that you have seamless access during this upgrade, it's important that you take two quick steps — one now and one later:
Read the frequently asked questions for more details about this upgrade and what you can expect.
Action Needed Now
Create a strong login. The enhanced security may require that you update your user ID and/or password, but only if your current User ID and/or Password do not meet the new standards. Check out the new standards and instructions for changing your current User ID and/or Password below:
- User ID — Go to User Options and click "Change User ID." Create a new ID that is at least six characters and has either all letters or letters and numbers.
- Password — Go to User Options and click "Change Password." Your new password must be at least six characters, and it must include letters as well as numbers and/or symbols.
Action Needed Later
Get an access code. Once the upgrade is complete for all users, you'll be prompted to enter your phone number when you log in. We'll use this phone number to immediately send you an access code via text and/or automated voice message.
Please note: You can ask the system to remember your computer or mobile device so you do not need to repeat this step every time you log in. However, you will need a new access code for each computer/mobile device not recognized by the system.